How to use this site & Trouble Shooting
Thanks for joining one of our programs! We’ve created this page to help with some of the most common technical issues our members have reported. The following tips and links will cover the majority of problems our users have encountered.
Log into The Crypto School (Access the Video Series content on this website).
How to log in: When you joined The Crypto School, you created a profile BEFORE you made your payment. Your username is your email address. Use that and the password you created to log into our site at http://thecryptoschool.io.
Access Member’s-Only Content Go to http://thecryptoschool.io to log in and view our instructional videos. You can see a full listing of our current content on THIS PAGE. The list is updated as new content is posted.
Additional Content: We occasionally post material from our publicly available interviews, outside sources, and important news articles on our “The Latest” blog. You can find that material HERE.
Can’t log in? If you’ve created an account and purchased membership access to our Member’s-only content, but are still unable to log in, we suggest trying to log in using a different browser. Chrome, Firefox, and Safari browsers seem to work fine. Using strict security settings on your browser may interfere with accessing the membership content.
Need help logging in? If you continue to have issues accessing the site, please reach out to us using our “Contact” page HERE.
Access one of our Slack Chat Rooms
Once you have purchased a subscription to either one of our chat rooms, you can log in using the following links:
- Watch us Trade Slack: https://watchusremaincalm.slack.com/
- Crypto Community Slack: https://remaincalm.slack.com/
Join one of our Slack Groups:
If you continue to have trouble accessing either of the Slack groups, please reach out to us using our “Contact” page HERE.
How do I update my Credit Card to pay my Monthly Subscription Fee?
How do I cancel a Subscription to "Watch Us Trade" or the Crypto Community Slack?
To cancel a subscription to either of our Slack Chat membership subscriptions (Watch us Trade or the Crypto Community Slack), find your most recent email invoice receipt from LaunchPass (our membership management provider). At the bottom of that invoice, you will find a link to cancel your subscription. If you have trouble, please reach out to us through our contact page.